PATIENT FINANCIAL PROCEDURES

Create Financial Clarity Without Compromising Patient Care

Build confident, patient-centered financial systems for payment plans, financial consultations, compliant discounts, Good Faith Estimates, collections, and package pricing.

9 focused lessons • ≈ 2.75 hours of video training • Self-paced

Strengthen Your Financial Procedures — $297
Patient Financial Procedures course overview
◆ 9 Focused Lessons◆ ≈ 2.75 hours of Video Training◆ 9 Knowledge Checks◆ Certificate of Completion◆ Self-Paced Online Access

BUILD TRUST

Make Money Conversations Easier

Use clear, patient-centered language that helps patients understand costs, choices, and responsibilities without creating unnecessary tension.

STAY COMPLIANT

Protect the Practice

Understand compliant discounts, Good Faith Estimate requirements, and financial procedures that reduce risk while supporting patients.

IMPROVE CASH FLOW

Create Better Payment Systems

Build payment plans, collection systems, and package-pricing strategies that make payment easier for patients and more predictable for the practice.

FINANCIAL COMMUNICATION

Turn Financial Conversations Into Patient Confidence

Patients should never feel surprised, pressured, or confused about the financial side of care. Strong procedures help your team communicate options clearly and consistently from the financial consultation through the final payment.

WHAT CHANGES

A Better Experience for Patients and Staff

When policies, payment tools, dialogues, and follow-up systems are clear, your team spends less time improvising and patients gain greater confidence in their care decisions.

A COMPLETE PATIENT-FINANCIAL SYSTEM

Build Clarity Into Every Financial Touchpoint

The course connects financial communication, compliance, payment options, account management, and pricing into one practical system your team can use every day.

COMMUNICATE

Financial Dialogues

Use clear language that keeps financial conversations patient-centered and professional.

STRUCTURE

Payment Plans

Present flexible payment options consistently and help patients understand their choices.

COMPLY

Legal & Regulatory

Handle discounts and Good Faith Estimates with stronger compliance awareness.

FOLLOW THROUGH

Collections & Pricing

Strengthen account follow-up and package pricing without creating payment friction.

COURSE CURRICULUM

Explore the Nine Lessons

Each lesson gives you practical strategies you can take directly into your practice.

Lesson 1: Reframing Cash-Based Care in the Chiropractic Practice

LESSON 1   22.5 MIN

Reframing Cash-Based Care in the Chiropractic Practice

Shift the conversation from insurance coverage to clinical value, outcomes, and confident patient decision-making in a cash-based care environment.

Lesson 2: Patient Centered Payment Plans

LESSON 2   23.5 MIN

Patient Centered Payment Plans

Create flexible payment arrangements that support patient access to care while strengthening consistency, clarity, and cash flow.

Lesson 3: Patient Centered Payment Plans: Financial ROF & Consultation

LESSON 3   18.5 MIN

Patient Centered Payment Plans: Financial ROF & Consultation

Conduct financial consultations that make fees, options, and responsibilities easy to understand while reinforcing the value of the recommended care plan.

Lesson 4: Patient Centered Payment Plans: Offering Legal Discounts

LESSON 4   16.5 MIN

Patient Centered Payment Plans: Offering Legal Discounts

Understand practical compliance considerations when offering discounts and create policies that serve uninsured and underinsured patients responsibly.

Lesson 5: Patient Centered Payment Plans: Financial Dialogues

LESSON 5   12.5 MIN

Patient Centered Payment Plans: Financial Dialogues

Use professional, compassionate language for common financial conversations so team members can communicate with confidence and consistency.

Lesson 6: Patient Centered Payment Plans: Mastering the Payment Calculator

LESSON 6   13.5 MIN

Patient Centered Payment Plans: Mastering the Payment Calculator

Use a structured payment calculator to present options clearly, simplify monthly-payment discussions, and support confident patient choices.

Lesson 7: No Surprises Act: Understanding the Law & Good Faith Estimate

LESSON 7   26 MIN

No Surprises Act: Understanding the Law & Good Faith Estimate

Understand the No Surprises Act requirements that affect chiropractic practices and the role of the Good Faith Estimate in compliant financial communication.

Lesson 8: Patient Account Collections

LESSON 8   16.5 MIN

Patient Account Collections

Build a professional accounts-receivable follow-up system that improves collections while protecting the patient relationship.

Lesson 9: Package Pricing: Removing the Pain of Payment

LESSON 9   14.5 MIN

Package Pricing: Removing the Pain of Payment

Use package-pricing strategies to reduce payment friction, improve the patient experience, and create greater financial predictability for the practice.

WHO THIS COURSE IS FOR

Built for the Entire Practice Team

Financial procedures affect nearly every role in a chiropractic practice. This training helps doctors and team members communicate from the same playbook.

Ideal for:

  • Chiropractors and practice owners
  • Office managers and financial coordinators
  • Chiropractic assistants and front desk professionals
  • Billing and patient-account team members
  • Practices refining cash-based or patient-payment systems

PRACTICAL TRAINING

Systems You Can Use Immediately

Apply the training to real patient conversations, payment-plan decisions, compliant financial policies, account follow-up, and package-pricing discussions immediately.

WHY IT MATTERS

Financial Clarity Is Part of Excellent Patient Care

When patients understand their financial options and your team knows exactly how to communicate them, the practice becomes more consistent, more confident, and easier to do business with.

ENROLLMENT

Patient Financial Procedures

Nine on-demand lessons designed to strengthen financial conversations, compliant payment options, Good Faith Estimate procedures, collections, and patient-centered pricing.

≈ 2.75 hours of video training • 9 knowledge checks • Self-paced access

Patient Financial Procedures

$297

One-Time Enrollment

  • 9 focused training lessons
  • ≈ 2.75 hours of video instruction
  • 9 knowledge checks
  • Certificate of completion
  • Self-paced online access
Enroll in Patient Financial Procedures

QUESTIONS BEFORE YOU ENROLL?

Frequently Asked Questions

Make Financial Conversations Clearer, Easier, and More Consistent

Give your team the systems and language to guide patients confidently through the financial side of care.

Start Patient Financial Procedures Today